Search Results
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The Data: What Percentage of Salespeople are Really Coachable?
- April 3, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
While coaching is private, training is more public as it usually takes place in front of others. Salespeople who have the greatest incentive to change are those who are the most trainable. Those salespeople have high scores in Desire for additional sales success and Commitment to additional sales success. When a salesperson scores below 60 on Desire and/or Commitment, you aren’t likely to see much of a change in their effectiveness or performance. If they are already generating acceptable results and more of the same would be OK, then it doesn’t matter. On the other hand, if their performance is lacking, and more of the same would not be acceptable, then a salesperson lacking Desire/Commitment would be a great candidate for replacement.
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Was the Easter Sermon About Salespeople?
- April 1, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
As someone who for thirty-eight years has led a sales consultancy specializing in sales, sales management and sales leadership training, I can easily say the exact same things about people “who belong” to the sales profession. They should be attending at least weekly training. They should be practicing their profession as we practice our faith. They should be reading about sales. But most in the sales profession are content to sit on the sidelines, and attend training only when the company forces them to. More and more, we are seeing:
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New Data: Top Salespeople are 7562% Better at Winning RFPs
- March 13, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
RFPs aren’t going away, and there are two ways that salespeople can approach them, the companies that write them, and the people associated with them:
Passively – in this capacity, they are nothing more than facilitators, waiting for an RFP to drop in their inbox, so they can get it off to the folks who write the proposals. When complete, they email the proposal back to procurement and hope to win.
Proactively – in this capacity, they regularly meet and develop relationships with the appropriate CxO’s and Sr VP’s of manufacturing, engineering, design, IT, IS, Finance, Marketing, HR, R&D, Operations, Facilities, Fulfillment, Distribution, Sales, Learning and Development, Enablement, and any other organizational head they might possibly sell to. They become a resource, an asset, a partner and not only help to write the specifications of the next RFP, but write the specs in such a way that they are the only company that can win the business.It seems obvious, doesn’t it? Option 1 is stupid and Option 2 is brilliant. But if option 2 is so brilliant and obvious, then why do so many salespeople become so defensive and dug in to option 1?
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How to Identify Candidates Who Will Succeed in Your Sales Roles
- February 9, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Suppose you have a project or task that you don’t particularly enjoy doing, but despite your lackluster feeling, must complete it. Do you seek out the most efficient way to complete the project or task, or default to the most inefficient way to complete it?
Let’s take recruiting, selecting and hiring salespeople. For HR, that’s part of their job. Despite how important new salespeople are to the future of a company, Sales Leadership attempts to get recruiting over with as quickly as possible, often prioritizing speed to hire over cost to hire, talent and capabilities. Why? They aren’t using the most efficient process and tools to hire the best salespeople.
I’m hiring a salesperson for a client and using my time-tested process which we also train clients to use (so that WE DON’T have to recruit!). My experience shows that 10% of the candidates will be viable but, of more importance, how do we know which 10% to focus on? The stats for the first week were:
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12 Powerful Sales Lessons from “The Chosen”
- February 6, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I’ve written hundreds of articles with analogies to sales using athletes, musicians, actors, CEOs, politicians, inventors, songs, movies, TV Shows and their characters and you didn’t need to be a fan of them to appreciate the sales lessons. While watching this enjoyable TV series, I identified eleven solid analogies to sales and selling so we’ll get right to them because I’m sure you aren’t reading my sales articles for my opinions on faith or religion!
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Why Top and Bottom Salespeople Have the Same Scores
- November 21, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A question was brought to my attention about Objective Management Group (OMG) assessments. For context, OMG has assessed more than 2.4 million salespeople, their accuracy is legendary and they’ve earned their stripes for predictive validity as well. I was shown two sales candidate evaluations that at first glance had important findings that looked the same. Both individuals lacked Desire for Success in Sales and Commitment to Achieve Sales Success. The problem is that individual number one is their top salesperson and individual number two is their worst salesperson. The question I was asked was, “How can that be!”
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Movie Contrasts the Best and Worst Salespeople
- November 14, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
We watched GameStop: Rise of the Players and despite it being a documentary, found it to be quite entertaining. It was David versus Goliath. It was Amateur versus Professional. It was about an improbable outcome accomplished by people who were unlikely to succeed and even more unlikely to win the big payoff.
While I thought it had a lot in common with selling, the twelve central figures:
Were not professional investors although they did invest in GameStop.
Were not skilled traders although they did conduct some research.
Did not trade as a full-time job or hobby.
Were making decisions based on hunches, not history or science.
Found in each other kindred souls with a shared passion for GameStop.The five statements above suggest that skills, attributes, competencies and capabilities were NOT part of their success so what could this possibly have in common with selling?
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Apple Fritters and the 10 Keys to a Successful Sales Transformation
- October 25, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
For the first time, I knew what it felt like to totally suck at something other than golf.
The fritters came out mushy, like pudding. They lacked flavor, like cauliflower crusts. Instead of looking like apple fritters, they looked like cookies. You can’t believe what an epic failure this was! I would have been better off to outsource which, in the apple fritter world, would have meant a trip to Dunkin or Starbucks and it would have been perfect! And that, somehow, leads me to sales performance.
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Milestones in the Sales Process are Like the Stones in a Wall
- October 5, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
An ideal sales process has 4 stages, each with anywhere from 4 to 10 milestones that must be met in order to move to the next stage.
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How to Achieve Greater Sales & Sales Leadership Success
- September 20, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Salespeople need to be much better at prospecting instead of hiding behind emails and LinkedIn messages. They need to be better at the discovery call and qualifying. They need to improve their listening and questioning skills. They need to improve their ability to reach and build stronger relationships with decision makers. They need to improve their ability to sell value. They need to improve their ability to execute the company’s chosen sales process and sales methodology. They don’t need the distractions of off-topic reading.