Search Results
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When, How and Why Salespeople Discount Products and Services
- January 6, 2010
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
When I pick up the dogs, Heather gives me the bill. When it’s $140, I pay, she gets the dogs for me, and we leave. However, when the bill is $800, Heather gets really uncomfortable, and begins editing the invoice and always seems to get it under $650. Nice, right? Only if you’re a customer. If you’re Bob, the owner, who has no clue she is doing this, what must it be like for him?
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Sales Assessment Completion Time May Impact Validity of the Findings
- December 14, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
How would you like to influence the development of our never-ending quest for improvement in our suite of world-class assessment tools? We constantly seek ways to expand our world-class insights, legendary accuracy, and real-world relevance.
I just reviewed some new data that shows the percentage of Sales Candidate Assessments that are completed in a particular amount of time.
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Accountability – 2nd of the 10 Kurlan Sales Management Functions
- November 12, 2009
- Posted by: Kurlan & Associates, Inc.
- Category: Understanding the Sales Force
This is the 2nd in the series of the Top 10 Kurlan Sales Management Functions.
#1 – ACCOUNTABILITY
In its simplest form, sales accountability consists of the following:
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4th of the 10 Kurlan Sales Competencies for Buildling a Sales Culture
- October 18, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
This is the 5th in my series of The 10 Kurlan Sales Competencies That are Key to Building a Sales Culture.
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What is Causing Your Salespeople to Fail in this Economy?
- April 23, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Do you have a salesperson like Bob?
Bob was very anxious over what to write to a suspect that blew him off. The prospect canceled an appointment and was vague about whether or not he would reschedule. This stopped Bob in his tracks and he literally spent an entire day getting feedback on what his email should say. Not only is Bob wasting time, it is time that could be spent finding and identifying additional opportunities, moving existing opportunities along and connecting with customers or clients and collecting referrals. So what causes Bob to do this and could we have predicted this behavior?
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Topgrading Pros, Cons and Sales Assessments
- February 23, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Somehow, I got thrown into the middle of an internet disagreement between Brad Smart, author of Topgrading, and Bob Corlett, a blogger who calls himself The Staffing Adviser.
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Former IBM Pro Lashes Out Over Sales Assessment
- February 17, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A CEO of a fairly large-sized but under-performing OEM asked us to evaluate his sales force. One of the three regional managers, who assessed as poorly as any regional manager could, called to complain about his results. In addition to calling me a toad, Bob said that in the eighties he used to sell and manage at IBM and he led the top performing team. He finished by letting me know that we didn’t know what we were talking about and, by the way, he would be picking me up at the airport for the kick-off of their national training initiative.
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Free Sales Content – Use at Your Own Risk
- December 12, 2008
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I can’t count and may not even know about all of the portals now on the web that feature subject matter experts, content, free downloads, articles and tips from people like me. It’s generally a good thing, at first, until someone like me loses control of his intellectual property – the articles I write.
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Sales – What the Data Tells Us – The Series
- August 14, 2008
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
This article series is called Sales – What the Data Tells Us. While some of the articles simply report the research and/or data, others share either my insights about the data or provide data to support my insights. Here are the articles:
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How to Coach a Salesperson
- May 16, 2008
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
1) Do you get wrapped up like this salesperson did or can you clearly see these problems when they are presented? 2) Can you get your salespeople to stop and regroup? 3) Can you present them with the proper action so they have a chance to avoid a trap like this? 4) can you make sure they get a lesson learned from their adventures? 5) can you make the lesson profound enough so that they don’t repeat it?