Dave Kurlan
-
Top 10 Sales Competencies
- October 5, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
These aren’t the 10 sales competencies you read about and listen to all the time. No way! These 10 are hardly ever discussed, seldom, if ever written about, and the most difficult to learn. Ready?
-
Do You Need Your Salespeople to Love and Respect You?
- October 5, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I was coaching a sales manager whose reps were all under performing, even though many of them have a history of achieving and over achieving during less difficult times. Many salespeople with prior success have been struggling to match their past performances. The truth is that most of them just aren’t good enough to overcome the resistance that they face right now. The question is, what percentage of those struggles are due to the ineffectiveness of the salespeople and what portion lies with the ineffectiveness of their sales manager?
-
A Forgotten Secret of Sales Success
- October 1, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Brad Ferguson, my guest on this week’s edition of Meet the Sales Experts, shared a story about a bank he worked with. Using Objective Management Group’s Sales Force Evaluation, he identified 8 bankers that weren’t right for the business development roles they were in. After both the voluntary and involuntary turnover of 7 of them, the bank increased new business revenue by 30% from the 5 remaining bankers. What did Brad have them do? It was relatively simple, really. He had them identify and focus on specific behaviors they could measure, required them to perform specific levels of those behaviors, and held them accountable. Listen to the show to hear more.
-
Putting for Eagle – Going for the Unlikely Close
- September 29, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Last year around this time, I wrote this article about how easy it is to get away from the sales process and other things you must do to achieve consistent results. In these difficult times, the one thing you can’t do is attempt to do it without systems and processes because they are about the only things you can rely on.
-
5 Steps to Coaching Your Salespeople Beyond Happy Ears
- September 29, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Today I posted this article about Diagnosing and Overcoming Happy Ears on the Baseline Selling web site. And last week I wrote this article about Happy Ears and an empty pipeline.
-
Understanding the Sales Force – Top 100 Blogs
- September 28, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
It’s been a pretty good week for getting honored.
-
Quote 85% Less – Sell 300% More!
- September 25, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Back in December I posted this article to my Blog on the concept of less being more. You should read that first.
-
Happy Ears or an Empty Sales Pipeline?
- September 23, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Very often, when an opportunity dies, salespeople will ask their managers or me for help.
After debriefing, when it’s clear that the opportunity is hopeless, and the salesperson continues to ask for help, still wants to sche
-
Why Some Lousy Salespeople Can’t Get Any Better
- September 18, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Chris Mott returned to Meet the Sales Experts this week and provided us with a show packed with good information.
We were discussing salespeople who don’t improve, aren’t motivated to do better and who resist training, development and coaching efforts of sales managers and outside experts. Chris said that much of this behavior is due to negative personal experiences that these salespeople had when being sold to by other, basically, horrible salespeople.
So I believe that as a result of this two things happen:
-
Articles on Sales Training Impact
- September 17, 2009
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I’ve written a number of articles on the issue of maximizing and optimizing sales training, as well as some of the reasons why sales training won’t work. The following articles deal with this topic: