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Why Top and Bottom Salespeople Have the Same Scores
- November 21, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A question was brought to my attention about Objective Management Group (OMG) assessments. For context, OMG has assessed more than 2.4 million salespeople, their accuracy is legendary and they’ve earned their stripes for predictive validity as well. I was shown two sales candidate evaluations that at first glance had important findings that looked the same. Both individuals lacked Desire for Success in Sales and Commitment to Achieve Sales Success. The problem is that individual number one is their top salesperson and individual number two is their worst salesperson. The question I was asked was, “How can that be!”
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Salespeople With This Weakness Score 47% Worse at Reaching Decision Makers
- October 16, 2018
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A lot of the salespeople I coach have a weakness in their Sales DNA – their need to be liked. Approximately 58% of all salespeople have this weakness and on average, salespeople score 76% in that competency. Elite salespeople have an average score of 87% and weak salespeople have an average score of 69%.
What would it look like if we were to pivot this data and look only at the group who have it as a weakness? When we filter the results by the need to be liked, there are some very interesting scores. Could it be that the need to be liked – by itself – is a predictor of sales success? Maybe. We know that if the salesperson is in an account management role, the need to be liked is an asset. However, in any kind of producer role, especially in a consultative process or methodology, it will get in the way. Take a look at this data!
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Basketball and the Difference Between Sales Studs and Sales Duds
- May 14, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I heard former NBA all-star and current ESPN basketball analyst, Bruce Bowen, talking about Kevin Garnett of the Boston Celtics. He characterized Garnett as one of the toughest competitors on the court, unlike some younger, very talented players who aren’t as competitive and don’t know how to close out games. He said the difference is that Garnett is trying to win while the less competitive players are trying to make friends.
I’ve been talking about Need for Approval being one difference between the elite 6% of salespeople and the bottom 74% of salespeople for years, but this is the first time I have heard of the affliction as a differentiator in sports. In one of my books – it was probably Baseline Selling – I discussed how it would play out if the pitcher had need for approval from the batter and vice versa.
Why is Need for Approval such a differentiator?