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Sales Coaching

  • This is What Would Happen if Bob Got Promoted to Sales Manager

    • February 7, 2023
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    For those of you who are familiar with my series of articles about Bob – the worst salesperson ever – you can catch up by enjoying, laughing, and making fun of him here.  12 of the articles that show up on that page are about Bob!

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  • The Latest Perspective on My Most Popular Article on Selling

    • December 20, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    During a first sales call, suppose your salespeople hear one prospect say, “This has been a very interesting and productive conversation and we might have some interest in this.”  And imagine another prospect at the same meeting says, “We’ll get back to you next month and let you know what kind of progress we’ve made.”  And still a third might say, “In the meantime, please send us a proposal with references and timeline.”

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  • The Top 10 Sales and Sales Leadership Articles of 2022

    • December 12, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Criteria: Popularity (views) is nice but quality of content is nicer.  Likes are cool but engagement is cooler. Entertainment value counts and my opinion matters because I’m judging the articles.  In the end, I’m applying popularity, quality of the content, likes, entertainment, comments, engagement and my opinion to create this list of the top 10 articles.

    Enjoy!

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  • New Data: Will Salespeople Hit Quota When Sales Managers Coach and Sell?

    • November 7, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Instead of spending their time on coaching, sales managers are spending too much of their time on personal sales.  Sales managers with fewer than 5 salespeople may be required to carry a quota but generally speaking, sales managers are expected to spend no more than 5% of their time selling. OMG’s data shows that the percentage of time that sales managers sell is closer to 13%.

    Why do they sell instead of having more coaching conversations?  There are several reasons:

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  • The Bob Chronicles – The Difference Between Selling Skills and Effectiveness

    • October 12, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Today a client asked me to explain the difference between skills and effectiveness. You won’t find the answer by doing a Google search as that search turns up exactly nothing on the subject.  This article will discuss the similarity between symptoms/causes and skills/effectiveness. Do you remember Bob, the subject of many articles and my favorite weak salesperson to write about?

    Bob strikes again!

    I’ve written 10 articles about Bob and everyone says that the Bob series is their favorite.

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  • How Your Sales Team Can Double its Win Rate in a Recession

    • September 26, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    A client was having great success using OMG (Objective Management Group) to assess their sales candidates and they assumed the sales candidate assessment was the only thing OMG offered.  When they learned that our core offering is evaluating their existing sales team they became excited about what that would mean for addressing their two biggest selling challenges.  

    One of their issues was their 20% win rate was much lower than they thought it should be and they believed their salespeople needed some refresher training on closing.  They also had a large number of opportunities stalled in the pipeline and they believed that training on more effective techniques to conduct follow up calls would help.

    In this article, I thought it might help if I share a bit of what they learned about their sales team.

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  • Selling and the Need for Speed

    • June 8, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Salespeople tend to be in a rush to close – before an opportunity is even closable.  

    Salespeople tend to be in a rush to present – before an opportunity is even qualified.  Most salespeople are in such a hurry that they completely skip things like qualifying and discovery.  And when salespeople do perform discovery they accept the very first indicator they hear and rush to explain how their product or service addresses that indicator.

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  • 5 Steps to Grow Sales by 33% in 12 Months

    • May 11, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Sales teams go through periods like this too but sales leaders rarely seek out the data that would immediately point to the real problem.  They tend to hope things will improve and go from there. However, there are several levels of data to be reviewed so let’s take a look.

    As the article title suggests, there are five steps you must take to grow sales by 33% in 12 months.  You can’t pick and choose as all five are required.

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  • Great Sales Managers are Like Great Baseball Coaches Without the Screaming

    • March 15, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    The biggest difference between great sales managers and crappy sales managers is how effectively they coach up their salespeople to make them better.  There are two parts to this:

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  • 10 Steps to Crushing Your Sales Forecasts

    • February 18, 2022
    • Posted by: Dave Kurlan
    • Category: Understanding the Sales Force

    Times change but one constant is the requirement for monthly, quarterly and annual sales forecasts.  It used to be difficult to come up with that number but with the technology we have today, a single click in our CRM applications should show us the accurate number.  But there is always a lingering question that accompanies that click:  Is that really the accurate number?

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