sales hiring
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How I Learned I am a Sales Consulting Imposter
- November 11, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I didn’t like this candidate. He was way too cocky and aggressive, he wasn’t prepared, and he didn’t like all of my questions. I ended the call after about a minute and a half because I already knew he wasn’t going to proceed in the process. I told him that if he didn’t hear back from me by the end of business on the following day, then he didn’t make it to the next round (an interview with me).
Considering the findings on his OMG assessment, imagine what could happen if he felt rejected from the way I ended the call, and when he didn’t get the follow up call the next day. Consider how his lack of patience, along with not being a relationship builder and not needing to be liked, could manifest.
Did you imagine what could happen?
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Hiring Salespeople – How Deadpool Would Fare as a Sales Candidate
- August 16, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Hiring salespeople doesn’t have to be complicated but most companies get the entire process wrong from expectations, to job description, specs, job posting, vetting, phone interview, first interview, final interview, selection and on-boarding. The companies we help attract more candidates, better quality candidates, conduct fewer interviews, have significantly less turnover, and new salespeople producing out of the gate. We could probably help you too, but you must want the help. That means getting your ego out of the way, embracing a different way to hire salespeople, paying for the help, and being more patient than before. If you are willing to do that, you can be a big winner and build a kick-ass sales team.
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Using Baseball to Select and Hire Salespeople
- May 20, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
This article has a set of three distinct analogies comparing baseball to sales so if you don’t want to hear about the baseball side of the analogy, you’ll probably want to exit the article. If you stay, you’ll be asking yourself, “Why didn’t I think of that?”
Analogy #1 – Filling Seats
Let’s start with what a sales team would call a termination. It doesn’t matter whether it is voluntary or involuntary, when it occurs, the salesperson must be replaced.
In baseball, whether a player is injured, traded, released, or leaves via free agency, he must be replaced. There are three options:
If the team chooses to replace him organically, they call up a major league-ready player from their top minor league (AAA) team and voila – he is replaced.
If they trade for a replacement, they determine who they want and what it will take in both major league and minor league talent to acquire him. They might negotiate over the specific players and when they agree, a deal gets done and they have their replacement.
If they elect to sign a free agent, it usually comes down to money and if the player and team can agree to the terms, they have what is usually an expensive replacement.Let’s discuss the preparation, work and diligence the organization would have done prior to promoting a minor leaguer to the majors. They scouted him in high school and/or college. They oversaw his development in Rookie League ball, then through low and high Single A ball, then Double A, and finally Triple A. The player has typically been in their system from as little as two years to as much as eight years. They have extensive first-hand knowledge of the player’s work ethic, defensive capabilities and liabilities, offensive capabilities and liabilities, mental toughness, and have projected how he will perform in the major leagues. It’s not significantly different with players they might trade for, or free agents they might sign, because their scouts have seen those players and their team has played against those players.
Compare having to replace a baseball player to what happens when you must replace a salesperson. You don’t have anyone to “call up” or promote and there are two options:
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250 Best Articles on Sales and Sales Leadership by Category
- April 4, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
These are the top 10 articles in 25 categories on sales, sales leadership, sales assessments, sales performance, sales excellence, sales process and more.
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The Irony of Free Passes for Under Performing Salespeople
- October 21, 2022
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A typical US sales team consists of 15 people, including a Sales VP, 2 Regional Sales Managers, and 12 salespeople. Of course, there are exponentially larger and smaller sales teams, but this is the version that we most frequently encounter. This team will have no more than 3 performing salespeople, another 3 who sometimes hit their numbers, and 6 who chronically under-perform.
Let’s assume that the salespeople who are ranked 10-12 are not just under-performers, but pathetically ineffective salespeople. At the end of the year, they receive their annual review – the equivalent of an arrest and release – and are back on the street to underperform for another year, making the company both both the victim and the enabler. This is insanity!
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Sales Selection Tools: Do You Get What You Pay For?
- December 9, 2021
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
If you have used Indeed to hire salespeople, they will offer to have your candidates take a free sales assessment. Doesn’t that sound great? It is great if the assessment is helpful but it happens to be a useless piece of crap. Why would anyone think, for even a moment, that there is any value in their lame, assessment-in-name-only test?
In this article we’ll explore how Indeed’s sales assessment compares to the gold standard in sales candidate assessments from Objective Management Group (OMG).
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How Gas Grills, Gardening, Masks, and Baseball Mimic Your Sales Team
- May 3, 2021
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
My project corresponds so well with how many executives approach their sales teams.
They do nothing for years, and then, after growing frustrated with complacency and inability to grow revenue, finally decide to make changes and rebuild their sales teams.
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Startups Almost Always Get The Sales Thing Wrong
- March 19, 2021
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Typically, founders of start ups put it all on the line – everything – their house, savings, loans from friends and family and perhaps bank loans, angel investments and more. As brilliant as they are, in most cases, sales is not one of their strengths and it’s not until the business has a logo and a website when they realize that success won’t come until somebody sells something. Oh-oh, now what?
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Key to Successfully Hiring Salespeople: Getting it Right Versus Getting it Over With
- December 21, 2020
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Recruiting salespeople doesn’t need to be difficult or complicated, but it is a process and needs to be completed thoroughly and correctly. Ask yourself this question: eighteen months from now, would you prefer to have spent five months to get it right and have a productive new salesperson, or three months getting it over with, only to have to do it again four months later, and again four months after that.
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There is More Than One Type of Bias in Hiring Salespeople
- December 4, 2020
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Biases drive decision making. You have them. I have them. We all have them. Most of the time those biases are fine but when it comes to hiring, and specifically sales hiring, bias can get you in a heap of trouble.
While some biases simply cause bad hiring decisions, others have led to the growth of the Diversity, Equality and Inclusion (DEI) role in companies. This article attempts to explain and make sense of the various biases, how they affect selection, and how that correlates to sales success.