sales performance
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Must Read – This Email Proves How Poorly the Bottom 74% of Salespeople Perform
- February 17, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Ken is one of my longtime readers, a former client, and last week he sent this note expressing his frustrations as a buyer of services. I’ll add my comments and conclusions at the end of his note.
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Sales Performance – Stop Worrying About the Words You Say
- January 25, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
When coaching, most sales managers change the words their salespeople use. “That’s not how I would say it – try this instead!” While there are a couple of key moments in the sales process where the words do actually matter, for 98% of the sales process, it’s about listening and asking appropriate questions, following the process, achieving key milestones, following the company’s general strategy and using appropriate sales tactics. It’s almost never about the actual words. For example, last week I coached a salesperson who was using all of the words the other salespeople on the team were instructed to use – but with vastly different results. I think you’ll find the coaching interesting.
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How Better Accountability Causes Sales Performance to Increase
- January 4, 2016
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Sure, having goals is important, but having them in writing, with an achieve by date and a plan is exponentially more likely to have an actionable outcome than only having goals. And if you really want results, accountability is to goals as the accelerator is to the automobile. They both cause immediate action. Here’s what I mean.
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Bugged by the Difference Between Great and Lousy Salespeople
- July 21, 2015
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Yesterday, I noticed a large, furry, dead bug on the hood of my car. It seemed to be attached to the outer lip of the hood – like the edge of a cliff – right where the hood drops down to the grill. I got out of the car to remove the chunk of dead fur and I was shocked to see how wrong I was. It was dead all right, and it was furry. I’m not a tall person, so I wasn’t sitting high enough in the car to notice the distance between the bug and the lip of the hood, but my estimate was off by more than 2 feet! What I thought I saw was completely different from reality.
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Do We Have Sales Compensation All Wrong?
- May 6, 2015
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Should a salesperson receive the maximum commission on the big deal if there was no other activity, critical KPI’s weren’t met, and the pipeline is essentially empty?
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30 Reasons Why 1 Million Sales Jobs Will be Obsolete
- March 30, 2015
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
On March 8, this article on the Hubspot Sales Blog reported that one million B2B sales jobs will be lost. Are you, or any of your salespeople at risk? The article talked about four archetypes of salespeople and the two types at greatest risk. While I agree that there won’t be a place for order takers, and those who sell consultatively will always have work, I see the shakeup a bit differently. Here’s why.
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Sales Success is Like Making Great Tasting Soup
- November 3, 2014
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Sales success is no more about any one competency than great-tasting soup is about one ingredient. If you omit one ingredient, like salt, the soup will taste bland. If you omit one competency, like Qualifying, your sales effectiveness will suffer. While you can’t leave one ingredient out of the soup, it’s also not possible to make soup by focusing on and including only one ingredient. Likewise, with sales, you can’t expect to succeed, dominate your market, and celebrate your results if you focus on and include only one of the competencies on my list.
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Are Salespeople Also Joggers?
- September 26, 2014
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
As I drove to work today, I passed 4 joggers, all with different styles, paces and appearances. As usual, I saw the similarities between what I observed and the sales profession.
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Starting with the Sales Management Team – Is it a Bad Decision?
- August 21, 2014
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Companies typically have 5 reasons for starting with the sales managers:
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Top 5 Mistakes Salespeople Make When Under Pressure
- August 11, 2014
- Posted by: Kurlan & Associates, Inc.
- Category: Understanding the Sales Force
Before I unveil the top 5 mistakes, you might be interested to know that last week, Top Sales World Magazine went from monthly to weekly. I was featured on the cover, but I’m most hopeful that everyone will read Jonathan Farrington’s interview with me. He got me to be very outspoken about what’s taking place right now in our industry and I believe that everyone will benefit from reading it.