sales performance
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Sales Lessons from Baseball’s 2013 World Series
- October 29, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Instead of bad or wrong calls and decisions, I believe that it’s critical to frame decisions that don’t go our way as tough decisions rather than bad or wrong decisions. “Bad” is a judgment and leads to debate, while “tough” forces us to move on to lessons learned and action steps. It is far more productive.
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Top 5 Insights From Latest Sales Organization Studies
- February 7, 2013
- Posted by: Kurlan & Associates, Inc.
- Category: Understanding the Sales Force
The folks over at IKO Systems were nice enough to send me a collection of infographics which they call 66 Crazy Sales Figures. I finally had a chance to read through it and found 5 sales figures which, after I combined them, are quite interesting:
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Dan Pink Hits and Then Misses the New Key to Sales Performance
- February 6, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Why do brilliant people, like Dan Pink, look at research and then reach faulty conclusions?
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10 Keys to Solving the Sales Performance Issue
- October 22, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Your kids won’t eat their vegetables, your parents won’t listen to you, your suppliers won’t provide customer service excellence, the President (as of 10-22-2012) of the United States can’t get the economy going, your football team isn’t winning enough games and the majority of your salespeople are underperforming. You have no control over the football team or the economy, you may have given up on your kids and parents, you can switch suppliers, but what can you do about your salespeople?
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Targeting Sales Opportunities – The Hidden Truth
- September 10, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
We frequently discuss reasons why salespeople fail, the differences between successful and unsuccessful salespeople, and scenarios where salespeople make good versus bad choices. Those aren’t the only topics which separate good selling from bad. Salespeople make other decisions which impact the likelihood for success and today’s article takes a look at one of those.
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What Leads to Salespeople Underperforming?
- July 16, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Doesn’t it drive you mad when terrific, yet underperforming salespeople, take time off for their car to be serviced, to bring their pets to the vet, to spend time with visiting family members, to work out of the house, when they feel under the weather, to meet a with a contractor, for the dentist, for their annual physical, etc? Take a vacation – no problem – but if you’re not on vacation, then work for crying out loud!
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Are Women in Sales Less Trainable?
- April 3, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Before I get into trouble for the title of this blog, let me 1.) explain from where it comes and 2.) direct you to another of my articles where I wrote that women make better salespeople than men.
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What It Really Means When CRM Isn’t a Sales Force Priority
- February 15, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
It’s rare when a company isn’t using something for CRM, even if it’s an old version of ACT. In most companies, it’s not whether they are using CRM, it’s which CRM they have chosen to use and whether the CRM has actually been adopted. The CRM application of choice is completely useless to management unless the entire sales force is using it as intended.
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The Difference Between Sales Commitment and Desire
- November 18, 2011
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I was explaining this difference to a client and the two findings, which we were comparing, were striking in their contrast.
The candidate in question scored 100 (off the charts) on Desire (how badly he wants to succeed in sales); yet, as low as he was high – 16 – on Commitment – his willingness to do what it takes to succeed in sales. So as you might expect, the client asked, “How can he score so high in Desire but so low in Commitment?”
Great question.
I’ll explain it in exactly the same fashion I explained it to him.
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Top 10 Reasons for Roller Coaster Sales Performance
- August 11, 2011
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
We know why the market goes up and down – in hindsight – but we can never predict when. Do we know why sales performance bounces up and down? Here are my ten reasons for inconsistent sales performance: