Understanding the Sales Force

It was quite the claim.  I remember telling my client that the next candidate we were to interview was the best sounding candidate I had ever spoken with on the phone. Robert, the sales manager, went to the lobby to get the candidate and returned, an ashen look on his face.  Ray, the candidate, followed Robert into the conference room and suddenly, I had the same ashen look on my face.  It seemed that the best candidate I had ever spoken with by phone was, well, a bum!