Understanding the Sales Force
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When Sales Expectations Aren’t Communicated
- October 17, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The president of an architectural design firm wanted to know how to hold the professionals in his firm more accountable for bringing in business. While this is not an unusual question, one has to dig a little deeper to uncover the real issue.
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Black Hole – In the Dark Over Assessments and their Applications
- October 4, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
There is a tremendous amount to learn about any assessment and most are not motivated to learn everything there is to know about an assessment, never mind 5, 10, or 20 assessments. Here are some of the many things to consider:
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Disbelief – Weak Salesperson
- October 2, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I received another call from a CEO who couldn’t believe that his salesperson was as weak as the assessment indicated and the assessment did unveil a very weak salesperson. The CEO contended that Billy was doing quite well.
We collect some additional data from salespeople for just these scenarios.
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When Their Best Isn’t Good Enough
- September 29, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
What good are great closing skills when you struggle to get your closers to find new opportunities? Refined skills are great but committed, consistent, goal orientated over-achievers are better.
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Embracing Assessments
- September 27, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A sales VP from a Fortune 500 company asked what it takes for a company to embrace assessments when the company’s culture was not to use “such things.” Surely, there are some assessments that do fall into the category of “such things” but let us first separate the assessment into two categories: Pre-employment, where most of them fit, and diagnostic, where most don’t fit well unless someone learns how to connect dots that can’t be connected.
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I Want Sales Training
- September 13, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Evaluate your sales force FIRST to determine exactly what needs to be fixed and keep in mind that sales training may be just one of several things that need to be addressed. You may be able to train while you are fixing the other problems or training may come after your infrastructure has been improved.
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More on the Pipeline
- September 4, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I recently wrote about the importance of a balanced pipeline but, in that article, didn’t comment on the required size of the pipeline. Size will vary by company, industry, average order, and salesperson but I’ll attempt to provide a common formula that should work for everyone.
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That’s The Way It’s Supposed to Be
- September 1, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Just two weeks after beginning to use our Sales Candidate Assessments when we also delivered our proprietary STAR Training, a comprehensive, consistent, effective sales recruiting process, this client was in heaven. Plenty of candidates, a third of them were recommended, and they feel like they’re in control again.
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Pay Attention to the Pipeline
- August 30, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I’ll bet you don’t know whether each of your salespeople have enough opportunities in the pipeline. Oh, you do know that one? Sorry. That’s right. None of them have enough opportunities in the pipeline. And lastly, I’m sure you don’t know whether each salesperson’s pipeline is balanced. What is a balanced pipeline?
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Compensation Stupidity Again?
- August 18, 2005
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The candidates are out there. But when you offer to pay little more than entry level money yet expect your candidate to have a $250K pedigree, you will consistently fail to attract, select and retain top talent.