Understanding the Sales Force
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How to Identify Candidates Who Will Succeed in Your Sales Roles
- February 9, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Suppose you have a project or task that you don’t particularly enjoy doing, but despite your lackluster feeling, must complete it. Do you seek out the most efficient way to complete the project or task, or default to the most inefficient way to complete it?
Let’s take recruiting, selecting and hiring salespeople. For HR, that’s part of their job. Despite how important new salespeople are to the future of a company, Sales Leadership attempts to get recruiting over with as quickly as possible, often prioritizing speed to hire over cost to hire, talent and capabilities. Why? They aren’t using the most efficient process and tools to hire the best salespeople.
I’m hiring a salesperson for a client and using my time-tested process which we also train clients to use (so that WE DON’T have to recruit!). My experience shows that 10% of the candidates will be viable but, of more importance, how do we know which 10% to focus on? The stats for the first week were:
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12 Powerful Sales Lessons from “The Chosen”
- February 6, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I’ve written hundreds of articles with analogies to sales using athletes, musicians, actors, CEOs, politicians, inventors, songs, movies, TV Shows and their characters and you didn’t need to be a fan of them to appreciate the sales lessons. While watching this enjoyable TV series, I identified eleven solid analogies to sales and selling so we’ll get right to them because I’m sure you aren’t reading my sales articles for my opinions on faith or religion!
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Sales Process for the Anti-Sales Process Crowd
- January 31, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
You can look at sales process any way you want but if what you want are more consistent, predictable results, in a framework that supports sales coaching, then you want a customized, formal, milestone-centric, customer-focused sales process and scorecard!
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Wouldn’t Sales Call Play-by-Play Analyses be Fun?
- January 27, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Most sales managers protect their salespeople instead of pushing them to improve. Most companies set budgets that formulaically increase year-over-year budgets by just 3.5%. The sales recruiting process and selection criteria at most companies are horrible. Most sales training is product-focused instead of sales development. Most salespeople are not consistently or effectively coached. Most senior sales leaders are indifferent about doing anything about those things.
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How Driving Down the Highway Will Help You Close More Sales
- January 22, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
If there is one thing that most salespeople are guilty of, it is voluntarily ending the conversation with more unanswered questions than answered questions. It doesn’t need to be that way either!
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Trump, The Iowa Caucus, and Sales Improvement
- January 16, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
This course is the most fun you could ever have while going through sales training! But it is so much more than fun and entertainment. There are powerful selling lessons in each clip, and despite the fun, you will become more effective at all aspects of selling. It doesn’t matter how long you have been in sales, what you sell, who you sell it to, the length of your sales cycle or the cost of your product or service. Nor does it matter where your competency gaps are.
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How Our Veterinarian Can Help Improve Your Win Rate
- January 9, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Most repeat business is handled by salespeople with a number of different titles but the two that describe most of them are, Order Taker and Quoter. The salesperson receives the call or email where the existing customer asks for the price on something they may or may not be currently buying from this company. The order taker/quoter says, “I’ll get a quote right off to you!” While some of those quotes or proposals convert to sales, many more do not. Why?
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Combining Goal Setting with Sales Competencies
- January 4, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Allow me to introduce the first draft of the first innovation of 2024 from Kurlan & Associates: The Sales Goals Grid, which incorporates most of the 21 Sales Core Competencies. It is a great visual for every salesperson, regardless of what they sell, who they sell for, who they sell to, or the length of their sales cycle. You can even adapt it to your own needs.
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How to Always Respond Appropriately to Your Prospect
- December 21, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
When a salesperson experiences momentary panic, or forgets what to do or how to do it, that call, Zoom, or in-person meeting is over. It could even spell the end of that opportunity. I’ll explain how to Always Respond Appropriately to Your Prospect
Three ingredients influence events like these:
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The Best Sales and Sales Leadership Content of 2023
- December 11, 2023
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Welcome to my annual list of the best sales and sales leadership content of 2023. This year’s list has thirteen entries, including articles, videos, and LinkedIn posts. There are several categories including Most Read, Most Liked, Most Engagement, Best Quality and Personal Favorite. Ready?