Understanding the Sales Force
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Why Can’t We Hire This Sales Candidate?
- July 22, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
We interviewed him; she’s from our industry; we really like him; but your assessment says she is not recommended. Why can’t we hire her?
That’s probably the single, most frequently asked question that we hear.
So, to answer the “Why can’t we?” question, there are two more questions:
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How Much Sales Development Can Leadership Do In-House?
- July 17, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
From time to time, clients want to handle some of the services we provide in-house. “Why can’t we do the sales process ourselves?” They can, but a few questions come to mind. If they didn’t have an effective, efficient, optimized, formal, structured sales process for the last 20 years, where would this expertise suddenly come from to create this process tomorrow? What if they get it wrong?
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A Rare Paragraph or Two About Making Successful Sales Presentations
- July 15, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
When everyone presents, salespeople and companies are perceived as commodities and the sale is driven by price. When salespeople take a customer-focused, consultative approach and actually become the value added, salespeople and companies are able to effectively differentiate, solve problems, and get paid accordingly.
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Top 10 Reasons Salespeople Can’t Move the Conversation from Price
- July 11, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
There are other factors that could contribute to salespeople regularly finding themselves in a price-sensitive discussion:
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Why You Don’t Have Enough New Opportunities in the Pipeline
- July 10, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
More leads = smaller percentage of good leads.
And the extremely easy ability to connect with your targets? Just because they have accepted your invitation to become part of each other’s network does not mean they want to talk with you, meet with you or buy from you. There’s a false sense of security there.
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Top 3 Reasons Why Salespeople Fail at Consultative Selling?
- July 8, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
One of the challenges with a consultative approach is that while it is easier to close the sale, it is far more difficult to implement than the traditional, transactional approach that today makes it so much harder to get the sale closed. The question is why?
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The Waffle Cone and the Mass Production of Salespeople
- July 2, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
For me, today’s waffle cones are a constant disappointment because they always fail to meet my expectations.
What does this have to do with selling?
Think about salespeople as a version of the waffle cone. In some companies, they are made fresh, and in other companies, especially bigger companies, they are mass-produced.
There are many ways of looking at th
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What Google Might Know about Hiring Salespeople
- June 22, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The NY Times posted a story on June 20 about Google, their recruiting efforts, and big data. The story really doesn’t reveal that much, but there is an interesting quote (that I will get to shortly) that is relevant to hiring salespeople. When we help companies get the sales selection piece right, there are several components that we tweak. We help them get the following things right:
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Personality Tests, Sales Candidate Selection – How Tests Measure Up
- June 17, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
As with costumes, you only need to take off the mask and you’ll see what’s underneath. No exceptions. No apologies.
Personality tests aren’t predictive either. Oh, they say that they are? Then why is their validation of choice “construct validity” rather than “predictive validity”?
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Baseball and Selling Revisited – A Powerful Analogy
- June 12, 2013
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
A salesperson tells you about a great-looking opportunity that has been forecast to close this month. “We’re definitely getting this and it’s an awesome opportunity for us. We’re going to knock this one out of the park!”
At the end of the month, the deal hasn’t closed and you question your salesperson about it. You are told that the decision-maker has been away on vacation, but as soon as he returns, the deal is sure to get done.
A month later, nothing has changed. This time, the salesperson admits that he has had a little difficulty reaching the decision-maker, but he is sure that nothing has changed. You are assured that everything is good.
Six months later, when the deal still hasn’t closed, you force the salesperson to archive the opportunity with the salesperson still not understanding what went wrong.